We're here to help. Reach out by email or send us a message — our team typically responds within 24 hours.
Prefer email? Reach us at support@gethometownhub.com.
Reach the right team faster by emailing the relevant address below.
Account help, login issues, password reset, profile management.
support@gethometownhub.comBusiness registration, subscriptions, advertising, bookings, revenue, reviews.
business@gethometownhub.comListing, buying, selling, refunds, and dispute resolution.
marketplace@gethometownhub.comRide requests, driver/passenger issues, payments, safety.
rides@gethometownhub.comAmbassador registration, commission tracking, Launch Your Town program.
ambassadors@gethometownhub.comPayment issues, subscription billing, refunds, account charges.
billing@gethometownhub.comBrowse our Help Center and FAQ — most questions are answered there.
