Hometown Hub logoHometown Hub
Help Center

How can we help?

Pick a category below. Can't find what you need? Contact support.

General Support

Account help, login issues, password reset, profile management.

  • Account Help
  • Login Issues
  • Password Reset
  • Profile Management
support@gethometownhub.com

Business Support

Business registration, subscriptions, advertising, bookings, revenue, reviews.

  • Business Registration
  • Subscription Plans
  • Advertising Packages
  • Booking Management
  • Revenue Tracking
  • Customer Reviews
business@gethometownhub.com

Marketplace Support

Listing, buying, selling, refunds, and dispute resolution.

  • Listing Items
  • Buying Items
  • Selling Items
  • Refund Requests
  • Dispute Resolution
marketplace@gethometownhub.com

Transportation Support

Ride requests, driver/passenger issues, payments, safety.

  • Ride Requests
  • Driver Issues
  • Passenger Issues
  • Payment Questions
  • Safety Concerns
rides@gethometownhub.com

Ambassador Support

Ambassador registration, commission tracking, Launch Your Town program.

  • Ambassador Registration
  • Commission Tracking
  • Referral Questions
  • Launch Your Town Program
ambassadors@gethometownhub.com

Billing Support

Payment issues, subscription billing, refunds, account charges.

  • Payment Issues
  • Subscription Billing
  • Refund Requests
  • Account Charges
billing@gethometownhub.com

Still need help?

Our team responds within 24 hours. Email us directly or open a support ticket.